Human Resources Internship-Employment Operations and Recruitment

Criteria: 2 pages doubled space, what you did, how did it apply to what you’ve learned in your major, and what did you learn

Projects

Assisted Employment and Operations Manager with conducting focus groups

Wrote and designed Dining Services Student Employee Handbook

Assist in working at recruiting events during Wildcat Weekend and Fall, Winter, and Summer Orientations.

What I have learned in my major and how that is used in my internship:

Interpersonal Communication-high use of customer service skills

Conflict communication-how to deal with student employees’ problems

Nonverbal communication-being able to read students body language. Also the use of e-mailing.

Below is my title in addition to my internship and all of the duties I’m responsible.

Position Description

BASIC FUNCTION AND RESPONSIBILITY:

Assist the Manager of Program Development in all aspects of employment and training in NMU

Dining Services.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES: (included but not limited to)

General Duties

Assist in the hiring of students for employment in all units of Dining Services. This is a multi-step process, requiring attention to detail and confidentiality must be maintained.
Assist students in filling out pre-employment forms (tax forms, I-9’s, electronic deposit, etc.)
Communicate one on one with possible future and newly hired individuals.
Assist in creating schedules for units – working with Managers, AFSCME personnel or Student Personnel Supervisors.
Frequently uses Ultratime, DS, Word, Excel, Banner and a variety of other software to complete job duties.
Communicates with unit leaders and other Departments (Human Resources, Information Technology, Housing, etc.) on behalf of the Manager of Program Development.
Work with unit leaders in determining hiring needs.
Extensive telephone work is required. Telephone etiquette is therefore a must.
Assist in the training and supervision of newly hired Dining Services Employment and

Training Assistant.

Responsible for maintaining the Overtime Equalization reports for the Department.
Responsible for maintaining the basic daily function of the Employment and Training of

NMU Dining Services in the absence of the Manager of Program Development.

Newsletter – The Dish.

Work in a safe manner being aware of personal safety, and the safety of others.
Responsible for observing safety, health, and sanitation codes, regulations, or practices

required by the University or Governmental authority.