Promoting Accountability Through Measures

Consider the following scenario:

You are the owner and CEO of group homes that serve those with mental impairments. Each group home services six to ten adult residents. Your group homes are located in neighborhoods throughout the community and staffed with caregivers who have been trained as certified nursing assistants (CNAs) or home health aides (HHAs). You employ a Director of Nursing (DON), an RN who is responsible for writing the medical care plans and ensuring the needed medications and treatments are provided for each resident. The medications are given by the caregiver staff of each building.

One day, the DON comes to meet with you. The DON reports that the medications at one facility are not being given on time, and some appear to be missing. The DON is particularly concerned about pain medications for one resident with rheumatoid arthritis. This client has been experiencing more pain symptoms and seems to be in tears often later in the day due to pain. The DON is concerned that this resident’s pills have actually been stolen.

You contemplate your next steps. How will you follow the PDCA model while moving swiftly on this issue?

For this assessment, design a plan of what needs to happen and who may be accountable using PDCA model.

Additional Requirements
Include a title page and a references page.
Include an introductory paragraph and a concluding paragraph.
Include a minimum of three research resources.
Follow APA guidelines for style and formatting.
Ensure your finished assessment is contains 2–3 pages, excluding the title page and references page.