case study
Review articles about the Queensland vs. IBM software implementation and prepare a 5-8 page case study from the point of view of either Queensland or IBM. Answer the following questions:
– What occurred on the Queensland Payroll Implementation that should not have?
– How did the budget expand so greatly and so quickly?
– Did this project failure the fault of IBM or Queensland?
– What role did the project managers from IBM and Queensland play in the failure of this project?
– What actions would you have recommended 1) prior to contract signature with IBM; 2) before requesting additional budget from Queensland; and 3) after the lawsuit was announced?
– Should Queensland have attempted to implement the software on its own? Why or why not?