Management

Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
Breadcrumb Abstract Shape
  • 06 Apr, 2021
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Management

It is critical to clearly identify the stakeholders and customers that are affected by the process because the quality of the process is defined by the customers.
Stakeholders and customers can be peers, people who report to you, your boss, other groups within the organization, suppliers and external customers. Customers can include internal and external customers of the company, but you will have internal customers. There is an additional column that provides a quick view of whether the impact is positive ( ), such as reducing variation, or negative (-), such as resistant to change.
A sample Stakeholder/Customer Analysis is available in the Week 7 Resource area of the course. Submit using appropriate APA style cover page and include the names of those that participated in the meeting.

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