Employment and Operations Manager with conducting focus groups

Assisted Employment and Operations Manager with conducting focus groups

Wrote and designed Dining Services Student Employee Handbook

Assist in working at recruiting events during Wildcat Weekend and Fall, Winter, and Summer Orientations.

What I have learned in my major and how that is used in my internship:

Interpersonal Communication-high use of customer service skills

Conflict communication-how to deal with student employees’ problems

Nonverbal communication-being able to read students body language. Also the use of e-mailing.