- 15 Mar, 2021
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- 57 Secs Read
McDonald’s Inc._Management for Change
Instructions
• Section 4. Analytical Review (People/Culture Change Management Challenges)
• Section 5: Analytical Review (Policy/Process or System/Technology Change Management Challenges).
• Section 6: Assessment and Recommendations
Tables/Figures
References 7-8 pages
Expected Content: Section 4
(People/Culture change management challenges)
4. People/Culture Change Management challenges
A) Types and nature of people/cultural issues
1. Discuss the reactions to the Change effort through the Change Curve (denial, anger, exploration, Acceptance etc). Identify the people impacted and their reactions
2. Discuss some of the key people issues including roles of managers, labor unions etc
B) Effectiveness of its communication strategy
1. Discuss how and how well the organization communicates its change initiative to prepare employees for the change including specific communication barriers encountered (Unfreezing, Changing and Refreezing phase).
2. Discuss the communication roles of the CEO, Executive Sponsors and Managers and assess its effectiveness in reducing restraining forces to change
C) Effectiveness in managing resistance to change
1. Discuss the types of resistance (intellectual, personal or cultural) and the reasons for the different resistance to change
2. Discuss how and how well the organization engages and enables its employees for the change. Discuss the roles of change managers vis-à-vis the Elizabeth-Kubler-Ross Change Curve