Elizabeth Santeramo

1. (a) On which specific dimension of job performance is this article focused? (b) In what ways does this aspect of job performance influence the job performance of other employees such as Elizabeth Santeramo?

2. (a) If you were in the situation like Elizabeth (i.e., being a target of bullying), what would you do? (b) How could companies, such as the one Elizabeth Santeramo works for, managing bullying?